Question #1

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Q&A

Are smart meters accurate?

Utilities are confident in the performance of their vendors and the equipment they are deploying as part of their grid modernization efforts. The meter make / model utilities selected undergo a variety of rigorous tests before they are approved for use in the field. The standardized tests are used to measure accuracy during various load and weather conditions; the tests are industry accepted and approved by the American National Standards Institute (ANSI).

Additionally, utilities have implemented an enhanced testing procedure where they test a percentage of all meters they receive from the vendor prior to installing them at a customer’s home or business. Utilities also continue to monitor meter accuracy after installation by conducting routine sample and/or periodic testing.

Certainly, utilities understand that with any vendor or equipment, problems can occur after installation, so customers are encouraged to contact their utility if there are ever any questions about the accuracy of the meter or the bill.

Do smart meters pose a health risk? What credible research has been conducted on radio frequency and smart meters?

No. Wireless smart meters emit radio frequency transmissions comparable to those emitted by wireless home telephones or Wi-Fi. Wireless technology is prevalent in our everyday lives. Everything from cell phones and wireless Internet routers to baby monitors and garage door openers use radio frequency to operate. Concerns about radio frequency and electromagnetic fields (EMF) are not supported by scientific evidence, but SECC, like the World Health Organization, invests in topical research and follows the latest studies on electromagnetic frequency. Safety is always a priority.

Recent studies conducted by the Electric Power Research Institute (EPRI), Edison Electric Institute (EEI), Association of Edison Illuminating Companies (AEIC) and the Utilities Telecom Association (UTC) conclude that digital smart meters pose no health threats.

For more information, read the full report – "A Discussion of Smart Meters and RF Exposure Issues" or visit the following  organizations' websites: www.epri.com ,      
www.eei.org and www.utc.org.

Will a smart meter give my utility control over how and when I use energy?

No. Actually, you control your usage, not the utility. Advanced metering gives you more control. Participating in residential energy management and other energy efficiency programs is completely optional. Customers who participate can use the information they receive to manage their energy usage day by day. Or, they can set preferences (select a maximum temperature for air conditioning, for instance) and let the system automatically make adjustments based on the cost or availability of energy. Either way, the customer is in complete control and will have the option to override signals or not participate in energy-efficiency programs at all.

The smart meter takes frequent readings of your energy usage, but it only measures the electricity used in your household, it does not control it. If you have opted in to a program such as a PeakRewards program, your smart meter will not change how this program operates. The utility will continue to cycle air conditioner compressors and hot water heaters on and off as needed during peak usage times, the same as when you first signed on to this program. In the future, the smart meters will enable utilities to remotely turn service on and off at customer premises. This feature will be used when customers move out of their current homes and start service elsewhere. This cost effective feature eliminates the need for a utility field visit when customers move or start service. The remote connect feature will also enable the utility to place customers back into service more expeditiously.​

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