Question #2

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Q&A

Will meter readers still need to visit my property?

Field readings will continue only until readings from the new meters are validated as accurate and being processed correctly. Once the meters are fully operational, a meter reader will not need to access your property every month to read your meter.

What are smart meters?

Smart meters, a common form of smart grid technology, are digital meters that replace the old analog meters used in homes to record electrical usage. Digital meters can transmit energy consumption information back to the utility on a much more frequent schedule than analog meters, which require a meter reader to transmit information.

Electric energy use will be recorded every hour at your home and every 15 minutes at your business. Natural gas information will be available on a daily basis. Smart meters will enable you to monitor your consumption more precisely so you can make more informed energy choices.

Is the appearance of a smart meter any different from that of my old analog meter?

While very similar to the existing electric meters, there is one big difference in the appearance of the new smart electric meter: an easy-to-read digital display instead of the spinning wheel or dial that many customers have today.  For those customers, this will be the only obvious difference between the appearance of the old and the new meter. 

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